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Automation Engine
Build no-code automation rules: define multi-condition triggers and actions across modules. Test with dry-run before activating.
4 articles
1
How Automation Works
Automation rules, multi-condition triggers, cross-module actions, dry-run testing, and how automation connects every module in the platform.
2
Create an Automation Rule
Build a rule that triggers an action whenever a platform event occurs.
3
Automation Action Types
Reference for every available automation action and its configuration fields.
4
Import Legacy Automation Rules
Migrate existing ticket-automation or workflow rules into the unified engine.
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