Semantic Search
Find records by meaning, not just keywords.
Semantic Search
Semantic search understands the meaning of your query rather than matching exact words.
How to use
- Press Ctrl+K (Cmd+K on Mac) or click the search bar.
- Type in natural language.
- Keyword results appear first (exact matches); AI results appear below (semantic matches).
Examples
| Query | Finds |
|---|---|
| "printer running low" | Devices with toner alerts |
| "client hasn't paid in months" | Companies with overdue invoices |
| "engineer on site tomorrow" | Work orders scheduled for the next day |
| "VPN connection problem" | Connectivity tickets, even phrased differently |
Available for: tickets, companies, contacts, documents, and devices. Requires the ai-core feature flag (Enterprise plan).
Where to go next
- Understand the whole module → How the AI Assistant Works
- Next in this module → Draft Ticket Replies with AI
- How the AI Chatbot and Live Chat Work
- AI Assistant Overview
- See where this fits in the bigger picture → Start Here: What Plenix Is and How It Fits Together
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