Diagnostic Playbooks

Browse available diagnostic playbooks and understand what each one checks.

Diagnostic Playbooks

Built-in playbooks the AI uses to investigate issues:

PlaybookWhat it checks
diag.network-connectivityPing gateway, DNS, VPN client
diag.cpu-spikeRunning processes, CPU history
diag.disk-spaceDisk usage per volume
diag.service-healthWindows/Linux service status
diag.event-log-errorsLast 50 Windows error log entries
diag.ssl-certCertificate expiry and chain
diag.printer-tonerToner levels via SNMP
diag.patch-statusPending OS patches

Run a playbook manually

Open a ticket β†’ Actions β†’ Run Diagnostic β†’ select playbook β†’ select device β†’ Run. Output appears as an internal note within 30 seconds.

Where to go next

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