Enable Push Notifications
Receive real-time alerts on your phone for tickets, work orders, and device alerts.
Push Notifications
Not the same as sign-in approval. This page covers notifications about your work — assigned tickets, work orders, device alerts. If you're looking for the push prompt used to approve a sign-in, see Two-Factor Authentication instead.
Enable
When the installed PWA first opens, tap Allow on the notification prompt. If you missed it, go to Device Settings → Notifications → Plenix and enable.
What triggers a notification
- Ticket assigned to you or updated on a watched ticket
- Work order assigned or changes status
- Device alert for your assigned sites
- Automation rule sends a notification to you
Preferences
Profile → Notifications — toggle types on/off and set quiet hours (e.g. 22:00–07:00). Click Send Test Notification to confirm delivery is working.
Where to go next
- Understand the whole module → Install the Plenix App (PWA)
- Next in this module → Offline Mode and Background Sync
- See where this fits in the bigger picture → Start Here: What Plenix Is and How It Fits Together
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