Backup Monitoring

What backup monitoring does

Track the status of backup jobs across your managed devices so a silent failure never goes unnoticed. Record schedules, watch last-run outcomes, and flag missed or failed backups before they become a data-loss incident.

Adding a backup job

1. Go to Monitoring → Backup Jobs and click Add Backup Job.
2. Pick the device and the client company.
3. Name the job and record what it backs up.
4. Set the expected schedule — how often it should run.
5. Save.

Reading the board

Each job shows its last run, the outcome, and whether it is overdue against its schedule. The two things that matter are:

• Failed — it ran and did not work.
• Overdue — it did not run at all. This is the more dangerous of the two, because nothing alerted.

Acting on failures

A failed backup is a ticket, not a note. Raise one against the client so the fix is tracked and visible in your service reporting.

Tip: Set the expected schedule accurately. An overdue flag is only useful if it fires at the right time — a daily job recorded as weekly stays silent for six days too long.