Monitoring Reports

Scheduled and on-demand reports on device health, patching and backups.

What these reports cover

Scheduled and on-demand reports on device health, patch compliance, backups and alerts β€” client-ready summaries that prove the value of the monitoring you are doing.

Running a report

  1. Go to Monitoring β†’ Reports.
  2. Choose the report and the client company.
  3. Set the period.
  4. Run it, and export to send to the client.

Scheduling

Set a report to run on a recurring schedule and be delivered automatically. A monthly service report that lands without anyone remembering to run it is one of the cheapest retention tools you have.

What to include for a client

The reports that land best are the ones showing work the client never saw: patches applied, alerts resolved before they noticed, backups verified. Uptime alone reads as "nothing happened".

Tip: Run the report yourself before the first scheduled send. A report full of gaps because a device stopped reporting is worse than no report at all.

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Monitoring Reports β€” Device Monitoring | Plenix Docs | Plenix Docs