The Approvals Queue

What this queue is

This is the single place for everything awaiting your sign-off — leave, expenses, mileage and overtime. Requests route to the department head first, then to HR. Approving here is what releases them into payroll, the calendar and the accounts.

Approving a request

1. Go to HCM → Approvals.
2. Filter by type if you only want to deal with one kind at a time.
3. Open a request to see the detail — dates, amounts, receipts, and who submitted it.
4. Click Approve or Reject. A rejection should carry a reason; the requester sees it.

Nothing approves itself

Every request needs an explicit human decision. Submitting a request never approves it, regardless of the submitter's role — an Admin, HR Manager or Super Admin submitting their own expense still lands in this queue and still has to be approved by someone. There is no self-approval path.

What approval releases

• Leave — the absence appears on the team calendar and the employee's balance is reduced.
• Expenses and mileage — the claim becomes payable and flows to the accounts.
• Overtime — the hours feed the next payroll run at your configured overtime rate.

Rejecting leaves everything untouched.

If your queue is empty but people are waiting

Requests route by department. If you are not the head of the requester's department and not in an HR role, their request is not yours to approve — check HCM → Departments to see who it actually went to.

Tip: Clear this queue on a fixed rhythm. Approvals are the gate on payroll, so a backlog here becomes a pay problem at the end of the month.